I bought my domain and hosting, but I can’t access my website or WordPress dashboard. Help!

First, check to see that your domain is actually registered. Do a WHOIS search for your domain (e.g. yourcoolnewdomain.com) – if the site tells you that domain is available, that means it’s not yet registered to you and isn’t connected to your website files.

Reasons this can happen:

• You may need to verify your domain’s WHOIS information. If this is the case, then you should have received an email asking you to do so – please check your Promotions tab (Gmail only) or Spam/Junk folder in your email program
• It’s also possible that you could have accidentally click the “I own this domain” tab at the top of the hosting signup screen.

If you don’t see anything in your email, I’d recommend getting on a live chat session with their support team – they’ll be able to help you get the problem sorted out!